One important factor that influences how necessary the need for our services are perceived is the relative cost of telecommunications when compared with others operational costs. It happens because even if there is potential for cost savings in telecommunications, if the telecommunications costs are perceived as marginal the company's management will tend to prioritize other initiatives.

In some cases the weight of the telecommunications in the overall operational costs may be perceived as too small to deserve a more throughout analysis. It happens even when speaking about millions dollars year as potential savings. In some countries and organizations, telecommunications is perceived as a cheap resource.